The "Design later" problem.
You built something, but it needs some design love.
Your engineers threw something together, but they're not designers. And that's okay.
So you and your team have developed and shipped your MVP and by God, it's working! Your small user base 'get it' and while it's not perfect, it's showing promise.
However, after a few months of adding features and patching things, the placeholder UI isn't really cutting it anymore. The layout is breaking apart and only adding new features will make it worse. And hey, you've got big plans - new features to grow your users that take you to the next level.
You don't need a UX person full-time, of course, it's a bit too premature for that - but you know that you need someone to come in and work with your team to help make things flow better, be easier to use, and generally nicer to use. Heck, this may help get you to the next growth milestone.
The "Where do I start?" problem.
You see an opportunity, but what now?
Launching a new digital product or service is challenging. There's a ton of decisions to be made regarding the design, the marketing, branding, getting users and growing. If you don't know where to begin that's okay, because that's what we can do for you.
We'll start with a bit of background research and a strategy session to figure out the next moves, what the problem space is you're trying to fill, how best to get customers, as well as the shape of your minimum viable product.
The "Need a UX Designer yesterday" problem.
You need some UX Design to keep moving forward.
Growing isn't without its pains, and that's where you're at right now. You've got more feature requests, user feedback issues, and unknowns then you know what do with. You need some assistance to unclog the uncertainty and keep the development team moving. Hiring someone in-house full time for this seems like overkill. No, this is a probelm that's only going to get worse the longer you leave it.
Fortunately, we're here to help to unclog the the feedback and get things back on track. Hatch Head is available for short-sprints, suitable for tight timeframes and agile environments.
The "questions without answers" problem.
You know users have a problem, you're just not sure what it is.
Users are signing up, but they're not staying. You're unsure why and you're leaving a lot of revenue on the table. It seems like you've got more uncertainty and unknowns then you know what to do with.
We can assist with straightening out and digging into the reasons why and coming up with a solution. You may not need us for the long term, and that's okay, because we're all about making a powerful, sharp impact.